Privacy Policy
Kwality Impex recognizes the importance of protecting your privacy. We value your trust and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website, kwalityimpex.in, as well as through offline sources.
This policy applies to all current and former visitors to our website and our online customers. By accessing or using our website, you agree to the terms of this Privacy Policy.
Payment & Billing Information
When you purchase a product, we may collect details such as your billing name, billing address, and selected payment method. However, we do not collect or store your card number, card expiry date, CVV, or any other sensitive financial information on our website.
All card and UPI payment details are securely collected and processed by our authorized online payment partner, PayU.
How We Collect Information
We collect information directly from you when you:
- Register or place an order for a product or gift card
- Submit comments on our website
- Contact us with inquiries via phone or email
How We Use Your Information
We may use the information collected for the following purposes:
- To confirm and process your purchases
- To verify your address and provide delivery updates
- To communicate with you regarding your account or orders
- To personalize your experience, including displaying content based on your preferences
- To improve our website, services, and customer experience
- To protect our company, customers, and website from fraud or misuse
- To send promotional messages, special offers, newsletters, or updates about new products and features (you may opt out at any time)
Information Sharing
We do not sell, trade, or share your personal information with third parties. Your information is used solely to enhance your experience with Kwality Impex and for legitimate business purposes.
Data Retention
If you leave a comment on our website, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically without manual moderation.
For registered users (if applicable), we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except for their username.
Your Rights Over Your Data
If you have an account on our website or have left comments, you have the right to:
- Request a copy of the personal data we hold about you
- Request deletion of your personal data
- Please note that we may retain certain information as required for administrative, legal, or security purposes.
